Refund & Cancellation Policy

We'd rather you know exactly where you stand before you pay us, so here's how refunds and cancellations work across the different ways you can engage Techlonicx.

For the fixed-price Website package purchased through checkout:

• Before work starts — full refund if you cancel before we've begun any work on your project.
• After work starts — a partial refund, minus a reasonable amount for work already completed, if you cancel partway through.
• After delivery — non-refundable once the final site has been delivered and approved.

Refund terms for custom, quote-based projects are set out in the written quote or agreement for that project, since these typically follow a milestone payment schedule. In general, payments for milestones already delivered are non-refundable; payments for milestones not yet started are refundable.

Hosting and maintenance retainers are billed monthly. You can cancel anytime — cancellation takes effect at the end of the current billing month, and we don't refund the current month once it's underway. No cancellation fees.

Advertising management retainers are also billed monthly and can be cancelled anytime, effective at the end of the current billing cycle. Ad spend already paid to the ad platform (Meta, Google) directly is not refundable by us, since that money goes to the platform, not to Techlonicx.

Email info@techlonicx.com with your name, the service you purchased, and the reason for your request.

Approved refunds are processed within 7 business days, back to your original payment method via Razorpay. Depending on your bank, it may take a few additional days to reflect in your account.

Questions about a refund or cancellation? Email info@techlonicx.com.